Privacy Policy | Apricot Yorkshire

Privacy Policy.

Effective Date: Sunday 13th April 2025

At Apricot Yorkshire, your privacy is important to us. We’re committed to protecting any personal information you share and to being transparent about how we use it. By using our website, you agree to the terms of this Privacy Policy. We may update this policy from time to time, so please check back periodically. If you have any questions, feel free to contact us at apricotyorkshire@gmail.com.

How We Collect Your Information

We collect personal information when you:

Place an order or register for an account on our website
Complete a survey, enter a competition, or provide feedback
Interact with us directly via email or social media
Allow third-party services (e.g. payment providers) to share information with us

What We Collect

The information we collect may include:

Your name, email address, phone number, and postal address
Your IP address and how you use our website
Order history and product preferences
Any other details you voluntarily share with us

How We Use Your Information

We use your information to:

Process your orders and manage your account
Provide customer support and communicate with you
Improve our website, products, and services
Send promotional emails (only if you’ve opted in)

Keeping Your Information Safe

Your data’s security is a top priority. We use physical, digital, and managerial safeguards to protect your information.

Note: We never store payment card details. All transactions are securely processed by Wix Payments.

Sharing Your Information

We’ll never sell your information or share it with third parties for their own marketing purposes.

We may share your data with trusted service providers (like couriers or payment processors) who help us run our business. They are only given the information they need and must keep it confidential.

Your Rights

You have the right to:

Access the personal information we hold about you
Request updates or corrections
Ask us to delete your data (where appropriate)
Withdraw your consent to receive marketing communications

To make a request, just email us at apricotyorkshire@gmail.com. We may ask you to verify your identity before we process your request.

If you have any questions about this Privacy Policy or how we handle your information, please reach out to: apricotyorkshire@gmail.com

Terms & Conditions.

Effective Date: Sunday 13th April 2025

Welcome to www.apricot-yorkshire.co.uk. These Terms & Conditions outline the rules for using our website and purchasing our handmade home décor products. By accessing this website or placing an order, you agree to these terms in full.

If you have any questions, please contact us at apricotyorkshire@gmail.com.

1. About Us

Apricot Yorkshire is a UK-based small business offering handmade candles, wax melts, diffusers, wreaths, and other home décor items.

2. Products

We offer handcrafted home décor products, including but not limited to: Candles, Wax Melts, Reed Diffusers, Wreaths. All items are handmade and may vary slightly in appearance. Product descriptions and images are for illustrative purposes only.

3. User Accounts & Registration

You may create an account to save your details for future purchases.
To register, you’ll need to provide:

Full name
Email address
Phone number
Postal address
Preferred payment method

All personal data is securely stored on Wix servers in accordance with our Privacy Policy. Account verification may be carried out via email if necessary.

4. User Responsibilities

By using our website, you agree to:

Provide accurate and up-to-date information
Use the site only for lawful purposes
Not engage in fraudulent activity, spam, or misuse of the website

We reserve the right to suspend or terminate any account found to be in breach of these obligations.

5. Pricing & Payment

All prices are listed in GBP and include applicable taxes.
We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay

All payments are processed securely through Wix Payments. We do not store payment details.

6. Intellectual Property

All content, images, product designs, and branding on this site are the property of Apricot Yorkshire, unless otherwise stated.

You may not reproduce, share, or republish any content without prior written consent or proper credit via a direct link to our website.

7. Data Privacy

We collect only the necessary information to process and deliver your orders. Your information is securely handled and stored by Wix. From time to time, we may send promotional emails — you can unsubscribe at any time. For more details, please refer to our full Privacy Policy.

8. Delivery & Returns

Products are typically dispatched within 3–5 working days, because all our products are hand made and made to order, during busy periods there may be some delays. If your order arrives damaged or incorrect, please contact us within 7 days at apricotyorkshire@gmail.com so we can resolve the issue. Due to the handmade nature of our products, returns may only be accepted at our discretion unless the item is faulty.

9. Limitation of Liability

We make every effort to ensure our products meet high standards. However, Apricot Yorkshire is not liable for:

Minor variations in handmade products
Delays caused by third-party couriers
Loss or damage arising from misuse of products

Our liability is limited to the purchase price of the product(s).

10. Disputes & Complaints

We aim to resolve any concerns quickly and fairly. If you have a complaint or issue with your order, please email us at apricotyorkshire@gmail.com.

11. Account Termination

We reserve the right to suspend or delete any account that:

Provides false or misleading information
Violates these Terms & Conditions
Engages in fraudulent or abusive behaviour

12. Changes to These Terms

We may update these Terms & Conditions from time to time. We will notify users of significant changes via email (if applicable). Continued use of the site after changes constitutes your acceptance of the updated terms.